Refund policy

tl;dr: every purchase is refundable in full within 14 days — no conditions, no questions asked. Email us or contact Whop and we'll action it.

What you're buying

rizzd sells one-time packs of practice-message credits (for example, $4.99 for 100 messages). There are no subscriptions and no auto-renewal. Credits are delivered to your account immediately after a successful payment and never expire.

Merchant of Record

Payments are processed by Whop.com, our Merchant of Record. Whop handles the transaction, billing, and applicable taxes, and appears on your card or bank statement. Refund requests can be made to us directly or through Whop's buyer support, and are actioned by Whop on our instruction.

The 14-day guarantee

If you're not happy with a purchase for any reason, request a refund within 14 daysand you'll get it in full. It doesn't matter whether you've used the credits. Duplicate or accidental charges and payments where credits never landed are also refunded in full, whenever you report them.

Requests outside the 14-day window aren't covered by the guarantee, but email us anyway — we'll always take a look.

EU / UK consumers

You have a statutory 14-day right of withdrawal on digital purchases. We honour it in full — it works exactly like the unconditional 14-day refund described above.

How to request a refund

Use the support button on the site, or reply to your Whop receipt email. Tell us the email on your account and the order reference from your receipt. We aim to respond within 2 business days.